Contact Us

Contact Us

At Principal  we are here to help you with all of your insurance needs, please feel free to contact us.

Contact Us: If you need to contact us for a quote, to amend or renew your policy, make a claim or simply want to ask a question then please call or email us via the links below. For details of how to contact our Dublin office, please click here. For press and marketing enquiries, please scroll down.

QUOTATIONS

Motorcycle   0330 024 0087

Car   0330 024 0093

Van   0330 024 0097

Multi-Vehicle   0330 024 0093

Specialist Vehicle   0330 024 0137

Home   0330 024 0124

Motor Trade   0330 024 0135

Commercial Insurance   0330 024 0136

Alternatively to email the team click here

CUSTOMER SERVICE

For changes to a motorcycle, multi-vehicle, van, or specialist vehicle.

0330 024 1730 or to email click here.

For changes to a car or home insurance policy.

0330 053 9581 or to email click here.

For all motor trade and commercial insurance changes

0330 024 0136 or to email click here.

RENEWALS

For all car, motorcycle, multi-vehicle, van, specialist vehicle and home insurance renewals.

0330 024 1358 or to email click here.

For all motor trade and commercial insurance renewals.

0330 024 0135 or to email click here.

CLAIMS

For all car, motorcycle, multi-vehicle, van, specialist vehicle and home insurance claims.

0330 024 1376 or to email click here.

For all motor trade and commercial insurance claims.

0330 024 0135 or to email click here.

BREAKDOWN

For all car, motorcycle, van, specialist vehicle breakdown requests. 

If you have broken down in the UK, please call AXA Assistance on 0345 872 5502.

If you have broken down in the EU, please call AXA Assistance on 01737 815 898.

PRESS ENQUIRIES

Journalists requiring information, pictures or quotes on insurance related issues should email Andy Loynes by clicking here. Please note Andy is an external consultant and unable to assist with policyholders’ breakdown, claims or customer service enquiries.

MARKETING ENQUIRIES

Please direct all enquiries regarding advertising, exhibitons, sponsorship and other marketing activities to: marketing@principalinsurance.co.uk

COMPLAINTS

To make a complaint please click here.

We are also required to inform you of the availability of the Online Dispute Resolution platform to assist you if we are unable to resolve your Complaint. However, this service will refer your Complaint to the Financial Ombudsman Service, so you may instead wish to contact them directly.