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Concerned MCE Insurance customer? Don't panic - help is at hand!

Concerned MCE Insurance customer? Don't panic - help is at hand!

Posted on Jan 12, 2022

On Tuesday 11th January. Green Realisations 123 Ltd, formerly MCE Insurance Company Ltd, wrote to its motorbike and scooter policyholders to announce its intention to disclaim their insurance policies. In plain English that means cover will end and policyholders will no longer be insured. The company's administrators have warned it intends for this to happen at midnight on Monday 31 January. The administrators have advised MCE Insurance motorcycle and scooter policyholders that they will "need to seek and put in place alternative insurances." Affected policyholders therefore have just under three weeks to arrange alternative motorbike insurance. Our message to them is simple; don't panic. Help is at hand. We are sad to hear of the troubles that have hit MCE Insurance Company. This news is particularly sad given it impacts well over 100,000 bikers and scooterists, leaving them with unanswered questions, confusion and, from the end of the month, without insurance. As we said, don't panic. Our bike insurance experts are here to help. As soon as this news broke last night, we took action. We have been in touch with our panel of specialist motorcycle, moped and scooter insurance underwriters. These include the likes of Aviva, Axa, Ageas, KGM, LV+ (Highway) and Markerstudy. We and they can help.

multi bike insuranceProtecting No Claims Discounts

Knowing that a key concern among MCE policyholders is the status of  their No Claims Bonus (NCB) we have negotiated special terms. This means we have some leeway to accept NCB accrued on a current MCE policy and transfer it to new cover brokered by Principal. The situation remains fluid so we are dealing with this on a case-by-case basis. If you have concerns about potentially losing NCB you were building with MCE we would strongly recommend you call our specialist bike insurance team on 0330 024 0087. Without delay.

Discounts for MCE customers

Through discussions with our insurer partners, we have also secured special discounts exclusively for MCE Insurance customers. This is in addition to the discounts  our existing policyholders already enjoy. These include reductions for advanced riding qualifications, membership of a recognised owners club, fitting of insurance-approved security, limited mileage and multi-bike discounts. Don't forget we can assist you with modern, classic, custom, moped, scooter, trike and multi-bike insurance.  We offer instant cover and bite-sized payment schemes (subject to status). Whilst we are aware that it may currently be difficult for you to obtain your proof of NCB. Again we may be able to help with this. Please also remember you should have received your insurance schedule and other documents as PDFs by email or on paper by post when you took out cover.

Quick online quote and buy

If you do not have any NCB, or wish to use NCB secured immediately prior to becoming an MCE Insurance policyholder, you can use our online motorcycle insurance quote and buy tool. It's a quick and easy way to get covered if you don't need to speak to our motorcycle and scooter insurance experts.

Motorcycle courier insurance

We can also help if you hold a courier insurance policy with MCE Insurance. We offer a range of courier and delivery rider insurance policies. If you would like to discuss how you might protect yourself after 31st January, call our specialist commercial insurance team on 0330 024 0135.

Still got questions?

If you have any questions or concerns please do not hesitate to contact our team of expert advisors. Our call centre is open from 8.30am to 6.30pm weekdays and 9am to 1pm on Saturdays. Given how many MCE Insurance policyholders are set to be affected we are expecting our phones to be particularly busy. We have allocated additional resource to our bike insurance team but if needs be, please bear with us. We are here and want to help. If you can't hold you can also request a call-back and we'll get back to you just as soon as we can. We will also endeavour to keep you updated of any further news via this blog, our Facebook page and Twitter account. And remember - don't panic, we're here to help!  
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