Contact Us

At Principal  we are here to help you with all of your insurance needs, please feel free to contact us.

Contact Us: If you need to contact us for a quote, to amend or renew your policy, make a claim or simply want to ask a question then please call or email us via the links below. For details of how to contact our Dublin office, please click here. For press and marketing enquiries, please scroll down.


Motorcycle   0330 024 0087

Car   0330 024 0093

Van   0330 024 0097

Multi-Vehicle   0330 024 0093

Specialist Vehicle   0330 024 0137

Home   0330 024 0124

Motor Trade   0330 024 0135

Commercial Insurance   0330 024 0136

Alternatively to email the team click here


For changes to a motorcycle, multi-vehicle, van, or specialist vehicle.

0330 024 1730 or to email click here.

For changes to a car or home insurance policy.

0330 024 0098 or to email click here.

For all motor trade and commercial insurance changes

0330 024 0136 or to email click here.


For all car, motorcycle, multi-vehicle, van, specialist vehicle and home insurance renewals.

0330 024 1358 or to email click here.

For all motor trade and commercial insurance renewals.

0330 024 0135 or to email click here.


For all car, motorcycle, multi-vehicle, van, specialist vehicle and home insurance claims.

0330 024 1376 or to email click here.

For all motor trade and commercial insurance claims.

0330 024 0135 or to email click here.


If you have chosen to purchase either car, motorcycle, van, specialist vehicle breakdown, please find the relevant numbers below.

If you have broken down in the UK, please call AXA Assistance on 0345 872 5502.

If you have broken down in the EU, please call AXA Assistance on 01737 815 898.


Journalists requiring information, pictures or quotes on insurance-related issues should email Andy Loynes by clicking here. Please note Andy is an external consultant and unable to assist with policyholders’ breakdown, claims or customer service enquiries.


Please direct all enquiries regarding advertising, exhibitions, sponsorship and other marketing activities to:


To make a complaint please click here.

We are also required to inform you of the availability of the Online Dispute Resolution platform to assist you if we are unable to resolve your Complaint. However, this service will refer your Complaint to the Financial Ombudsman Service, so you may instead wish to contact them directly.

Get In touch

Where to find us


Principal Insurance Limited
Citygate 2
Cross Street
M33 7JR

Opening Hours:

Monday to Friday 8.30am to 6.30pm
Saturday 9am to 1pm

Contact – Claims

Contact Claims

If you need to claim on your policy please contact claims on the relevant number or  email us. To help us serve you more quickly please quote your policy reference when calling or emailing our claims department.

  • For motorcycle, car and van insurance claims: 0330 024 1376 or email by clicking here and including your policy reference.
  • For motor trade insurance claims: 0330 024 0136.

For more details please see the Make A Claim page.


Contact – Renewals

Contact Renewals

To contact Renewals please call 0808 178 7923 or email us by clicking here. To help us serve you more quickly, please quote your policy reference to hand when calling renewals or emailing renewals.

Contact – Customer Service

Contact Customer Service

To contact Customer Service team please quote your policy reference when calling:

Motorcycle, Car, Home, Specialist Vehicle & Van: 0330 024 0098

Motor Trade: 0330 024 0136

Alternatively you can email your enquiry by clicking here. Please don’t forget to include your policy reference when contacting Customer Service.

Contact – Quotes

Contact Quotes

From van insurance quotes to home insurance quotes, bike insurance quotes  and business insurance quotes, you can always count on Principal Insurance for quotes.

 Bike Insurance Quotes:

0330 024 0087

Car Insurance Quotes:

0330 024 0093

Van Insurance Quotes:

0330 024 0097

Multi-Vehicle Insurance Quotes:

0330 024 009

Specialist Vehicle Insurance:

0330 024 0137

House Insurance Quotes:

0330 024 0124

Motor Trade Insurance Quotes:

0330 024 0136

Commercial Insurance Quotes: 0330 024 0135

Alternatively contact quotes by emailing us here stating which type of insurance quote you are looking for and providing a telephone number on which we can call you back.