Peart Performance FAQ

 

Principal Insurance has agreed to sell the group’s specialist car insurance to Peart Performance Marque Ltd (PPM). This is a company formed by our executive chairman, who is leaving Principal to manage the new business.

Please be assured that the transfer and consequent change of broker has no impact on your existing insurance policy (or policies) previously arranged by Principal.

We expect the transfer of business will be completed on 1st October 2018 but this will be subject to legal and regulatory factors.

What will the new business address be?

Peart Performance Marque Ltd, Riverway House, Morecambe Road, Lancaster, LA1 2RX

What happens when my renewal is due?

As your renewal date falls after the expected transfer completion date, PPM will contact you when your policy is due for renewal. To enable this we plan to pass on your policy information, including your personal details, to PPM. If you do not wish your data to be transferred to PPM, please let us know within 14 days of receiving your letter.

What if I need to make a claim?

If you need to make a claim before the transfer of business to PPM is complete then you should contact Principal’s Claims team on 0330 024 1376^.

If you need to make a claim after the transfer of business is complete then you will need to contact PPM. Details of how to contact PPM will be sent to you directly once the sale is complete.

What will happen to my no claims bonus?

There will be no change to you NCB, you will be issued with it at the end of your policy.

Will I receive new policy documents?

No all current policy documents will remain the same.

Will my underwriter change?

No, everything will remain the same.

Will my direct debit payment date change?

There won’t be any payment date changes made on your existing direct debit.

Will there be any changes to my loan?

Any loan agreements already set up between Principal Insurance and Close Brothers Premium Finance on your behalf, will remain the same. You don’t need to do anything regarding this.

Are there any other changes I should be aware of?

There are no other changes, you will be contact by PPM directly once the sale goes through to assist you further.

Which products are affected?

If you have one of the following policies:

  • Home insurance
  • Car insurance
  • Motorhome insurance
  • Sorn insurance
  • Travel insurance

What if I have a question?

If you have any queries or concerns please contact the Customer Service Team on 0330 024 1730^ or alternatively, email us at customerservice@principalinsurance.co.uk 

 

^Calls to this number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 or 02 calls.

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