We’re delighted to introduce our brand new live chat service.


You can now chat to a member of the Principal team by clicking the Need Help button at the bottom right hand of your screen. They will be able to assist you with any questions or queries you have regarding your Principal policy.

Please note that the live chat is only open between 9am – 5pm Monday to Friday. If you can’t see the icon below then we’re sorry but the live chat is either closed or busy.

So just click the icon below to get started. Can’t find it? It should be here:


Untitled design












If our live chat isn’t open, try having a look at our FAQ.

Learn more: