Job Vacancies-Lancaster

Role: Sales & Customer Service Advisor

Location: Lancaster

Hours: 37.5 weekly with overtime opportunities

Status: Permanent

Starting salary: £16,000-£20,000 + uncapped bonus scheme + benefits

The job….

This is an excellent opportunity for an experienced and pro-active insurance sales professional to progress their career with one of the UK’s fastest growing specialist brokers.

Based at our modern offices, located within walking distance of Lancaster city centre and handy for the M6, the successful candidate will be a key member of our friendly and knowledgeable specialist vehicles team.

The team serves the niche insurance needs of high performance, high value, kit, replica, American and classic car owners and enthusiasts. An interest in one or more of these niches and experience of related insurance issues would be beneficial but not essential as training will be provided.

In addition the Lancaster office promotes and administers the group’s home insurance business whilst the wider group offers a broad range of specialist personal and commercial lines. These include motorcycle (modern, classic, custom), van, motor trade and business insurance.

This is an ideal opportunity for someone who has gained at least a year’s experience at an insurer or broker and is looking for a more challenging role and to secure a position within a dynamic business offering opportunities for further career progression.

This role will require the successful candidate to confidently handle both in and outbound sales calls across the policy portfolio, manage renewals, amendments and other customer service enquiries.

The successful candidate will:

  • Have one or more years’ insurance sales call centre experience.
  • Understand our customers’ specialist insurance needs.
  • Be driven and ambitious to progress their career.
  • Be self-starting, responsive and able to learn quickly.
  • Have strong numeracy and literacy skills (GCSE grade C or equivalent in Maths and English)
  • Be proficient in the use of Microsoft Office products.
  • Have a friendly and confident telephone manner.
  • Be committed to offering excellent customer service.
  • Be organised and have an eye for detail.
  • In addition, because we like to get out and meet our customers, the successful candidate will be required to attend specialist UK vehicle shows at which we exhibit.

As well as a highly competitive salary, uncapped bonus scheme and benefits package (details here), the successful candidate will also be supported via a personalised training and development programme. Our aim is to recruit and retain the most talented people by offering a package which enables our staff to progress their careers within our dynamic business.

Please click here for more information on how to apply for this position.

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